Sadhana Privacy Policy
Last revised: October 8, 2025
We at Sadhana value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our learning platform and services (the “Services”).
By accessing or using our website, products, services, and applications in any manner, you acknowledge that you accept the practices outlined in this Privacy Policy and consent to our collection, use, and sharing of your information as described below.
Your use of Sadhana’s Services is always subject to our Terms of Use, which incorporates this Privacy Policy.
- What This Privacy Policy Covers
This Privacy Policy describes:
– What information we collect when you use Sadhana’s Services
– How we use and protect your information
– With whom we share your information
– Your rights and controls over your information
We collect various types of information to:
– Personalize, provide, and improve our services
– Allow you to set up a user account and profile
– Fulfill your requests for certain products and services
– Analyze how you use the Services
– Contact you and allow appropriate user interactions
- Information We Collect
Information You Provide to Us:
– Name, email address, and contact information during registration
– Profile information including educational background and learning preferences
– Third-party account credentials (if you sign in through services like Google)
– Communication preferences and feedback
Information Collected Automatically:
– IP address, device information, and general location
– Browser type and version
– Pages visited, time spent, and features used
– Cookies and similar tracking technologies to enhance user experience
Third-Party Services:
– We use analytics services to understand user behavior and improve our Services
– Advertising partners may use cookies for relevant advertising
– Payment processors handle financial transactions securely
- How We Use Your Information
| How We Use Your Information | Our Legal Basis |
| To provide and maintain our Services | Performance of contract |
| To personalize your learning experience | Legitimate interest |
| To communicate with you about Services | Legitimate interest |
| To prevent Fraud and ensure security | Legitimate interest |
| To comply with legal requirements | Legal obligations |
| To improve and develop new features | Legitimate interests |
- Information Sharing and Disclosure
We may share your information in the following circumstances:
With Your Consent: When you explicitly agree to share information
Service Providers: With trusted partners who assist in operating our Services (hosting, analytics, customer support)
Legal Requirements: When required by law, court order, or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
Anonymized Data: We may share aggregated, non-personally identifiable information for research and analysis
- Data Storage and International Transfers
Sadhana stores personal data primarily on servers located in Nepal. However, some data may be transferred to and processed in other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers in compliance with Nepal’s privacy laws.
- Your Rights Under Nepal’s Privacy Laws
Under the Privacy Act and related regulations of Nepal, you have the right to:
– Access the personal information we hold about you
– Correct inaccurate or incomplete information
– Delete your personal information (with certain exceptions)
– Restrict or object to processing of your information
– Data portability where feasible
– Withdraw consent for future processing
To exercise these rights, please contact us at: privacy@sadhana.com.np
- Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
– Encryption of sensitive data
– Regular security assessments
– Access controls and authentication procedures
– Employee training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
- Data Retention
We retain your personal information only as long as necessary to:
– Provide the Services to you
– Comply with legal obligations
– Resolve disputes and enforce agreements
– Maintain business records as required by Nepali law
When we no longer need your information, we securely delete or anonymize it.
- Children’s Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
- Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on our website and through other reasonable means. Your continued use of our Services after such changes constitutes acceptance of the updated policy.
- Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Sadhana Privacy Team
Kathmandu Metropolitan City, Ward No. X
Kathmandu, Nepal
Email: info@sadhanaprep.com.np
Phone: [Nepal contact number]
- Grievance Officer
For any privacy-related complaints or concerns, you may contact our designated Grievance Officer:
Name: Amit Sharma
Kathmandu Metropolitan City, Ward No. X
Kathmandu, Nepal
Email: info@sadhanaprep.com.np
Address: Same as above
We are committed to resolving any concerns promptly and in accordance with Nepal’s privacy laws.
This policy is available in both English and Nepali. In case of discrepancy, the English version shall prevail.